Our team have in depth expertise of the NHS, Digital Transformation, market leading Electronic Patient Records, alongside the wider system pressures, political climate, and implementation challenges that the sector is going through. We pride ourselves on having worked substantively within the NHS, being aligned with the NHS principles, and having combined experience covering all care settings and stages of projects.   

Working in close alignment with you is embedded into the way we work, with a focus on sustainable transformational change, upskilling your team, and being transparent throughout the process.

When you work with HSS, you get a director level Senior Responsible Owner on every large programme. There is no account management layer between you and the people doing the work. We agree clear deliverables, track and communicate them transparently, and hold ourselves accountable to outcomes, not activity. You get methodology refined across 66+ programmes and actively improved after each one. We are a growth organisation, and look for opportunities to improve and share lessons learnt wherever possible.

We develop and maintain our own programme support tools in house using low code application development expertise. Optimised for the projects that we are working on removing labour intensive spreadsheets and email threads, while still integrating into your processes. This includes TAIC, our go-live coordination and ticketing tool, and custom Airtable based applications covering training management, data quality, and project tracking. These tools exist because we identified real problems in real go lives and built the solutions ourselves.