Healthcare transformation, led by people who have experienced it firsthand
Health Systems Support is your experienced implementation partner consisting of a team with decades of NHS and digital healthcare expertise. We have a solid track record over numerous successful programmes, build bespoke tools for your projects, and work alongside your team throughout the process to ensure success.
Our clients and partners
Established in 2018, we have delivered 66 programmes, including 25 training programmes and 10 full EPR go-lives. Below are some of clients that we have worked with.
The systems we support
We can support all the major clinical systems used within the public and private healthcare sectors and are adept at bringing experienced individuals or teams to your projects.
A managed service. Not a managed brand
Real experience. Real partnership. Real visibility.
In a highly competitive environment, a lot of our competitors will place experienced contractors on your project with resource management oversight. HSS pride ourselves on being delivery partners, keen to be accountable for the deliverables that we agree on.
We can join your project at any stage, in any clinical setting, from initial strategy and procurement through to training, go live, and long term optimisation. Across Oracle Health, Epic, Meditech, SystmOne and more, we can fit into your programme.
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Every lead on your programme is one of our own people, not a subcontractor. They lead from start to finish, so continuity and accountability never get lost in handover.
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Our senior team has worked substantively across all NHS care settings, bringing pragmatic, clinically grounded judgement to every engagement. Sustainable change in healthcare does not come from technology alone. Our approach spans the people who use new systems and ways of working, the processes that need to flex around them, and the technology that supports it all. We concentrate on the human side of transformation (engagement, adoption, confidence and culture) because that is where most programmes succeed or fail.
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Our in-house applications align to your programme structure and give you transparency over how implementation, change and adoption are progressing. These tools exist because we identified real problems in real go lives and built the solutions. Optimised for the projects we are working on, they remove labour-intensive spreadsheets and email threads while still integrating into your processes, giving you the assurance of evidence-based oversight and the repeatability of a consistent approach across every programme.
"We are a managed services partner, not a staffing firm. Our experience travels with the company, not with the individual." Max Wheeler HSS COO
How we will work with you
Clinically led
Every design decision, every training plan, every build choice is shaped by the people who will use it. Frontline voice in, better adoption out.
Working with you
We work as part of your team, not alongside it. That means honest conversations, shared accountability, and going beyond scope when the work needs it.
Capability, not dependency
Our job is to leave you stronger. We cross train your people, document what we build, and design our support to step back when you're ready.
Specialist by design
Deep product knowledge across the major NHS platforms, applied early to spot problems before they cost you time, money or trust.
Flexible under pressure
Strikes, delays, declared incidents, late changes. We scale up, redeploy, and keep the right people in the right place at the right time.
Support at every stage of your EPR programme
Whether you are approaching your first procurement decision, managing a complex post live stabilisation, or onwards to optimisation. HSS has the experience, resources, and tools to support you. We work across the full EPR programme lifecycle to enhance your frontline productivity.
